Tracked ticket
Your request is logged with a reference. Track it in the support portal or via email.
Log a ticket for cloudstrata products and services — track progress in your support portal.
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Your request is logged with a reference. Track it in the support portal or via email.
You receive an email when we comment, change the assignee, or close your ticket.
Tickets are reviewed on business days. Urgent issues are prioritised accordingly.
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